Google NewsCustomer Service Doesn't Cost … It Pays  ForbesThis bank tested 90 uses for AI before choosing the top 2—and they benefit customer service and productivity  FortuneNew Hong Kong scams using bogus online customer service staff net HK$190 million  South China Morning PostGlobal 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service  Yahoo FinanceFrontier Airlines updates fares, brings back phone customer service  USA TODAYMicrosoft Copilot for Sales and Copilot for Service are now generally available  MicrosoftAmazon axes more than 100 customer service managers  FortuneChatbots to GPT4o: AI's Customer Service Leap  CMSWireHow TD uses virtual reality customer service training  TD Stories


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